1 reviews | Active since Mar 2009
PATHETIC SERVICE - *******
When I rented a movie sometime back, I had to wait something like 4 hours for it to be viewed.<br> I end up resending the sms and I get charged over and over for this. Last night I rented and the movie was ready after an hour. I do not expect to watch a movie at 11 or when it suits you. you take my payment and it sends the message to say payment received and then I sit and wait for better days. Please sort out your delay because you are taking my money for double the smses and also increasing your rental prices every so often. Soon the movie will cost R50 and then I would see the point. SORT OUT THE DAMN ISSUE and PLEASE REFUND MY MONEY FOR ALL THE ADDITIONAL SMSES SENT THROUGH!!!!<br> do not call me from a private number. my phone will not accept private number calls<br>
Please accept our apology for the delayed response and the inconvenience caused.
We at MultiChoice, We do our best to provide you, our valued subscriber, with superior service.
Kindly respond with your proof of payment that reflects the amounts debited.
The proof of payment is required so we can escalate your enquiry to the relevant department for urgent assistance.
Please refer to your personal email.
Your recent unsatisfactory experience is regarded with all seriousness.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our apology for the delayed response and the inconvenience caused.
We at MultiChoice, We do our best to provide you, our valued subscriber, with superior service.
Kindly respond with your proof of payment that reflects the amounts debited.
The proof of payment is required so we can escalate your enquiry to the relevant department for urgent assistance.
Please refer to your personal email.
Your recent unsatisfactory experience is regarded with all seriousness.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna