1 reviews | Active since Nov 2016
Pathetic service recieved
<p>What pathetic service received from multichoice, I purchased a demo decoder about 4 days ago from a Dstv accredited installer. I was told by a dstv consultant it will take 48 hours for the change of ownership to go trough after numerous calls i finally got trough and spoke to another consultant she told me it will take 72 hours upto 14 days I than asked for the team leader to call me back and there has been no response. This is unnaceptable what type of 1st time experience customer service is this I paid for the decoder and installation however I cannot view anything yet!!</p>
Dear Tommy Harangee
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Tommy Harangee
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Mr T Harangee
We apologies for the inconvenience caused. As per our telephonic conversation we are still awaiting for our internal technical department to assist to remove the DStv equipment from the previous owners name to allow us to load information on your account. Please be advised that you need to make a payment of R345.00 for your Compact service in the meantime when the process is complete we will be able to activate your service on the Compact package s per your request. You need to use your MultiChoice reference s per your number ***9 Mr T Harangee. Should you require any further assistance please feel free to contact us.
Regards
Nesta
Dear Mr T Harangee
We apologies for the inconvenience caused. As per our telephonic conversation we are still awaiting for our internal technical department to assist to remove the DStv equipment from the previous owners name to allow us to load information on your account. Please be advised that you need to make a payment of R345.00 for your Compact service in the meantime when the process is complete we will be able to activate your service on the Compact package s per your request. You need to use your MultiChoice reference s per your number ***9 Mr T Harangee. Should you require any further assistance please feel free to contact us.
Regards
Nesta