PATHETIC SERVICE OR CAN I SAY NO SERVICE

2 months ago we change the main decoder since then we are having issues. I was disconnected for a week. After all the struggle i have decided to upgrade feom combact to premium to make the lives of DSTV easier and thought that will help. AS IF..... when they got it eventually the main and extra view packages was changed. The main decoder is no longer my dads but mine. So another phone call. After spending R200 airtime no luck. One decoder is playing and the other one is off. So I made contact with a Director Simon Camerer who asked somebody else to phone me. Still they couldnt resolve my query???. The call self service said that i have to pay in an amount because my account is arrears. Paid R1000 immediately. Geuss what my account was then actually in credit with R1500 but my account is in arrears... so again i took the preassure of DSTV and got a technician and upgrade to explorer... thought my problem is resolved.... HELL NO!!!!. Every month we have to phone in round the 8th to reconnect my service.. ACCOUNT IN ARREARS!!!!!!!!! if only the I could understand. Phone in the the technicians say that the insurance is split they will combine it to one account then this will be resolved. Dont need to pay in anything because the account is in credit. SO IT HAPPENEND AGAIN THIS MONTH. SAME thing phone i same story. GEUSS WHAT AGAIN THIS MORNING 15TH OF AUGUST MY ACCOUNT IS SUSPENDED...... DO YOU REALLY KNOW WHAT THE HELL YOU ARE DOING.. THIS IS REALLY GETTI NG ANNOUD. I AM PAYING FOR A SERVICE,,,?,, AND IT IS NOT TO WATCH TV BUT TO KEEP THE CALL CENTRE OPEN IT LOOKS LIKE... PLEASE SORT OUT THIS **** FOR ONCE... THIS IS SO NOT PROFESSIONALE AT ALL. ALL ADVERTISMENT OFF DSTV IS A LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHISH THERE WAS ANOTHER COMPANY TO USE....... YOU DONT CARE BECAUSE YOU KNOW WE CANNOT MOVE TO ANOTHER SERVICE PROVIDER. TAKING MONEY FOR NO SERVICES.. LETS SEE IF YOU CAN GET THIS RIGHT..... DONT PBONE THE ACCOUNT HOLDER I AM PAYING FOR THIS **** SO SPEAK TO ME BELINDA LUBBE ********** 089....