Pathetic Service. Not willing to help

am completely fed up. If this does not get resolved by the end of today I will be taking further action.<br> <br> Just before the end of May we purchased a explora. I called to activate the service and to keep our first decoder set up as xtraview. Thought all was done until I received my statement showing that I owe for 2 premium packages and all of a sudden there is a arrears amount of R301. I called the call centre to explain this is wrong. Get told a query will logged. This happened now at least 6 times.It almost end of June and issue still not resolved. Our DSTV has been disconnected for 3rd time in one week. The time and money wasted on calling to sort out resolves to nothing. Just empty promises.<br> <br> Now here is how it works<br> <br> 1. Reconnect my account immediately<br> 2. Reverse the double charges<br> 3. Remove the single view package and make sure this is extraview.<br> 4. Extra credit on account as a good will gesture considering no one wanta to help and have wasted hundreds of rands on airtime.