Pathetic service nland Rude agents

I made payment on the 3rd of November for my service just to get my service disconnected on the 6th. I called in on the 6th just to be told they were offline, called in again today and was told my funds weren't allocated -(same thing happened last month) sent in proof of payment, just to be told that I have an outstanding amount of R87.00.ahich is for reconnection fee.no notification was sent. A lady by Angel Radebe/Hadebe told me she wouldn't be able to assist n called a Mr Govender who said he was a senior there just to tell me a **** story about how my payments are late and that I would. Have to pay that, even after explaing that the exact same thing happed and my payment was only allocated on the 14th..like it's my ye n hard worked money that I pay every single month jsut to be disconnected on the 4th day being told my funds are not allocated or some bull... Ive never had such a problem with this. I request for my money back and multichoice can take their stupid service