RS
Ruan S
1 reviews | Active since Nov 2014
29 Sept 2015, 10:38
Pathetic, Service needs to be escalated! *****!
If you thought that you will be able to subscribe and connect your dstv before the rugby world cup final as a new subscriber, you thought wrong. they like to use the world cup to attract new subscribers, but the fact is you will never be connected in time. I have been waiting since 22 September for them to call me for arrangements to get connected, but have heard nothing. I contacted them numerous times and by now have a variety of different enquiry reference numbers. they have \escalated"my enquiry (they refer to complaints as enquiries) numerous times and buy now it should be in space. if they tell you they will call you back"
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
30 Sept 2015, 09:45Hello 19Ruan86,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply30 Sept 2015, 09:45
Official
Hello 19Ruan86,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
