PATHETIC SERVICE FROM MULTICHOICE

I have never experiences such pathetic service from multichoice I have been their client's for last 15 years on the 29 April 2024 I paid and used my mother's contact instead of my account number immediately I send proof of payment to their customer service department and was promiised that the money will be allocated coorrectly today iis the 17th May and I have to call them using my own airtime to be reconnected I have spoken to seven different agents all promising that the money will be allocated and will not experience these

I have spent more than 200.00 calling them every second day i demand a supervisor to call me urgently and reimburse for my airtime used