PATHETIC SERVICE FROM MULTI CHOICE

I DONT KNOW EVEN KNOW WHERE TO START.. I AM SO ANGRY AND DISAPPOINTED.. I HAD AN EXPLORER ON THE 1ST OF FEBRAURY 2021 AND I WAS ADVISED BY THE AGENT THAT SOLD IT TO ME THAT I DONT HAVE TO PAY ANYTHING , THEY WILL DEBIT MY ACCOUNT ON THE 25TH WITH THE MONTHLY SUBSCRIPTION AS WELL AS THE PRO RATA. THEM BOOM TO MY SURPRISE YESTERDAY I RECEIVE AN SMS STATING THAT MY SERVICES WERE BLOCKED. THE SAD PART IS THAT I ASKED THE LADY THAT I SPOKE TO THAT I DONT HAVE TO PAY ANYTHING AT THE MOMENT AND SHE REASSURED ME THAT I DONT HAVE TO PAY ANYTHING UNTIL THE 25TH OF FEBRUARY. I HAVE BEEN CALLING THE CALL CENTER SINCE YESTERDAY AND THE CONSULTANTS THERE ARE PHATETIC, IF THEY DONT DROP THE CALL THEY PLACE YOU ON HOLD UNTIL YOU DROP THE CALL ON THEIR BEHALF. I DONT REALLY CARE HOW EVERYTHING WORKS THAT SIDE ALL I KNOW IS THAT I WANT WHAT WAS INITIALLY PROMISED TO ME HAPPEN. RECONNECT MY SERVICES AND DEBIT MY ACCOUNT ON THE 25TH IF NOT COME TAKE YOUR STUPID EXPLORER AND CANCEL MY CONTRACT. I WILL NOT BE ABUSED AND MAKE SEEM AS IF I AM A USELESS PARENT WHO CANT AFFORD TO PAY FOR A LOUSY DSTV JUST BECAUSE YOU DECIDED TO EMPLOY *********** ADVISORS.