TM
Themba M
1 reviews | Active since May 2020
07 Mar 2023, 14:07
Pathetic service from DSTV(Multichoice)
The service is pathetic. I also make my payment on the 28th of every month and I did the same in February and they sent an sms acknowledging receipt of this payment. Yesterday they disconnect my service and request proof of payment. I send them and ever since no one is able to assist from all their platforms. I request a statement they only have January statement not February. worst service ever received.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Mar 2023, 19:31Hi Themba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Mar 2023, 19:31
Official
Hi Themba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
Themba M's updateReviewer Update
10 Mar 2023, 07:39How long does it take to resolve complaints? In the meantime my service is suspended when I have paid? Is this fair?
TM
Themba M's update10 Mar 2023, 07:39
Reviewer Update
How long does it take to resolve complaints? In the meantime my service is suspended when I have paid? Is this fair?