Pathetic service from dstv streaming call centre.

Most frustrating to be able to resolve a dstv streaming issue. The chat box is useless. Tried with 2 so called agents to resolve my streaming issue without any success. DSTV are trying to improve systems but is actually making it worse for users because if ongoing system issues. Its terrible to pay for a system that you cannot use. I am fully paid up on my monthly dstv streaming fee but suddenly i cannot access dstv streaming any more. There is nobody you can talk to just a useless chatbox. If DSTV get a local competitor i will change to them immediately.