1 reviews | Active since Feb 2024
Pathetic Service from DSTV Internet
Having the worst experience with DSTV Internet. Received the router last week Thursday - 15 February 2024. Friday it was activated. Saturday I was informed to pay R216.76 before I can use it. On Monday 19 February 2024, I paid, but to date I am still unable to use the dstv internet as no data has been loaded. I've called in on numerous times, entered the chats, but no one has helped me. I am unable to do my work- working online, submit my assignments or update my phones and laptops, due to this. Each person I have spoken to has a different story and I was even told I used the data, I never received. Everyone at DSTV call centre has a different story, and I'm not even getting a response on emails I've sent. Pathetic service. Guess if I opt to have this pathetic service cancelled they're gonna want me to pay their cancellation fee.
ENQUIRY REFERENCE NUMBER : ***3
Good day
Thank you for contacting us.
Please be advised that customer depleted their data, customers payment date is the 31st, next data allocation will be on the last day of February.
Should you need any further assistance ,please feel free to contact us at anytime .
You may manage your account by downloading the Dstv now app by clicking on the following link :https://now.dstv.com/
Kind regardsLerato Ratlhagane
And my reply as it is utter nonsense.
How the heck can that be? I never even received the data. Call me cause it seems like dstv is a *****ulent business now. I always trusted dstv untill now. *******ion at its best.
I need the data I should have received or dstv internet to refund me and remov their router without me paying their cancellation fees.
I did not sign up for a *****ulent and ******* package, which I'm sitting with now. DSTV has no value or respect for their business or customers.
ENQUIRY REFERENCE NUMBER : ***3
Good day
Thank you for contacting us.
Please be advised that customer depleted their data, customers payment date is the 31st, next data allocation will be on the last day of February.
Should you need any further assistance ,please feel free to contact us at anytime .
You may manage your account by downloading the Dstv now app by clicking on the following link :https://now.dstv.com/
Kind regardsLerato Ratlhagane
And my reply as it is utter nonsense.
How the heck can that be? I never even received the data. Call me cause it seems like dstv is a *****ulent business now. I always trusted dstv untill now. *******ion at its best.
I need the data I should have received or dstv internet to refund me and remov their router without me paying their cancellation fees.
I did not sign up for a *****ulent and ******* package, which I'm sitting with now. DSTV has no value or respect for their business or customers.