SP
Sage P
1 reviews | Active since May 2016
16 Aug 2023, 12:41
Pathetic service from DSTV
Pathetic customer care from DSTV. They charged me for three additional premium streaming services. They blocked my account because I hadn't paid for the three packages. It has been five days since I logged this issue, and nothing has been done. I was promised that the reversal and unblocking would take 24 hours. Five days later, I still repeat myself to support agents every day!!!
Honestly pathetic!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Aug 2023, 13:33Hi Sage,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Aug 2023, 13:33
Official
Hi Sage,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
SP
Sage P's updateReviewer Update
16 Aug 2023, 14:04Ive logged this issue on Friday, 11 August 2023. I've been promised so many things up until now. Please reverse the added charges and unblock my account.
SP
Sage P's update16 Aug 2023, 14:04
Reviewer Update
Ive logged this issue on Friday, 11 August 2023. I've been promised so many things up until now. Please reverse the added charges and unblock my account.