M
Mary
1 reviews | Active since May 2023
04 Jul 2023, 17:00
Pathetic service from DSTV
I have made a payment on 27 June 2023, I have called the call centres and chatted to the live agents who cannot pick up the proof of payment even though I have emailed them and sent through the reference numbers numerous times, The service received is pathetic, Its been a week with no live streaming that was already paid for.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jul 2023, 17:03Hi Mary,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jul 2023, 17:03
Official
Hi Mary,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
M
Mary's updateReviewer Update
14 Jul 2023, 08:51Hi DSTV
My query has still not been resolved, I received a call 2 days after my complaint and the problem is still not fixed.
My query has still not been resolved, I received a call 2 days after my complaint and the problem is still not fixed.
M
Mary's update14 Jul 2023, 08:51
Reviewer Update
Hi DSTV
My query has still not been resolved, I received a call 2 days after my complaint and the problem is still not fixed.
My query has still not been resolved, I received a call 2 days after my complaint and the problem is still not fixed.