CJIS
Complaints JSE Investor Services

1 reviews | Active since Sept 2021

19 May 2017, 14:51

Pathetic Service from Customer Care

<p>Our DSTV monthly subscriptions have been paid but yet they disconnect my services everyday!!!!</p> <p>i have to now call in and have it reconnected.</p> <p>i promised the agent who i spoke to yesterday that i have had enough and i will log a complaint on hello peter but i guess that Hello Peter is not worth enough because guess what? my subscription is closed again.</p> <p> </p> <p>really pathetic service, i would like the head of Client Services to now call me and take over this problem.</p> <p> </p> <p>and FYI - no monies were returned to me as everyone says, my bank has confirmed this. i also paid twice</p> <p> </p> <p>Charlene</p> <p> ********** 245081</p> <p> ********** 209</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 May 2017, 14:54
Official

Dear Shadon

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team