Pathetic service from Bethlehem Multichoice
<p>According to DSTV website http://campaigns.dstv.com/explora/sd-pvr-trade-in/ </p> <p>you can trade in your SD PVR together with R799 and get a DSTV Explora</p> <p>but according to my local Multichoice branch in Bethlehem there is no such deal and the original SD PVR has to be completely broken for them to do this. I do not see anywhere on the website that the original decoder has to be broken or anything it just simply says bring your SD PVR and trade it in.</p> <p> </p> <p>This is complete false advertising from DSTV ( Multichoice) they cant even get any of their branches to do the trade in havent experienced pathetic service like this from anyone before.</p>
Dear Raees
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Raees
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Raees
We tried to contact you without any success.
Please be advised that the trade in offer is still running where you swap out your active SD PVR Decoder for a new DStv Explora decoder and pay the difference of R799.00.
Please be advised that this just one of the three offer available and terms and conditions apply.
May we also request that you provide us the name of the agency in Bethlehem that refused to swap your decoder.
Your assistance in this regard will be highly appreciated.
Regards
Rupert
Good day Raees
We tried to contact you without any success.
Please be advised that the trade in offer is still running where you swap out your active SD PVR Decoder for a new DStv Explora decoder and pay the difference of R799.00.
Please be advised that this just one of the three offer available and terms and conditions apply.
May we also request that you provide us the name of the agency in Bethlehem that refused to swap your decoder.
Your assistance in this regard will be highly appreciated.
Regards
Rupert
Good day Raees
Please be advised that we found the agency MMTV and will be liaising with them as to why they refused to swap your decoder.
Regards
Rupert
Good day Raees
Please be advised that we found the agency MMTV and will be liaising with them as to why they refused to swap your decoder.
Regards
Rupert
Good day Raees
With reference to ur telephonic conversation .
We advised that MMtv do have stock available to swap out your SD PVR decoder for the new DSTV Explora decoder at R799.00.
Please be advised that the R799.00 is for the decoder only installation not included.
Should you requier any further assistance please do not hesitate to contact us.
Kind Regards
Rupert
Good day Raees
With reference to ur telephonic conversation .
We advised that MMtv do have stock available to swap out your SD PVR decoder for the new DSTV Explora decoder at R799.00.
Please be advised that the R799.00 is for the decoder only installation not included.
Should you requier any further assistance please do not hesitate to contact us.
Kind Regards
Rupert
Rupert was really helpful and professional in sorting out everything as quick as possible. Would like to thank him for the professional help received.
Rupert was really helpful and professional in sorting out everything as quick as possible. Would like to thank him for the professional help received.