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TSHOLOFELO M
1 reviews | Active since Mar 2023
08 Mar 2023, 09:48
PATHETIC SERVICE FRO MULTICHOICE
SERVICE IS PATHETIC..3 MONTHS I have been calling their call centre of which their agents and even team leaders dont know what they are doing..Send proof of payment and im also told the billing department are allocating payment till today..Last week i had credit balance,From owing to having a credit balance of which amount due end of March was R100 and something today we are back to R1000 and something my service is OFF yet i have send them proof of payments..I have never experience such SERVICE.IM FRUSTRATED and ANGRY as i have to call weekly for the last 2 months asking for them to switch my services on then it gets switch OFF again
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Mar 2023, 09:58Hi Tsholofelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Mar 2023, 09:58
Official
Hi Tsholofelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
TSHOLOFELO M's updateReviewer Update
08 Mar 2023, 10:07I dont think i want to hear what they have to say cause im really TIRED of their service..I have been calling them weekly.Thapelo Mookeng phoned and confirmed via email of which i have a proof that my balancence due on the 02 April is R188 that i have credit balance of R455 which is what i also saw when i checked my balance on the their whatsapp platform..To my surprise my balance now is R1700 and my service is OFF and i have send proof of payments and have been calling this people weekly..This is VERY WRONG
TM
TSHOLOFELO M's update08 Mar 2023, 10:07
Reviewer Update
I dont think i want to hear what they have to say cause im really TIRED of their service..I have been calling them weekly.Thapelo Mookeng phoned and confirmed via email of which i have a proof that my balancence due on the 02 April is R188 that i have credit balance of R455 which is what i also saw when i checked my balance on the their whatsapp platform..To my surprise my balance now is R1700 and my service is OFF and i have send proof of payments and have been calling this people weekly..This is VERY WRONG
TM
TSHOLOFELO M's updateReviewer Update
09 Mar 2023, 09:58I am still waiting for feedback as advised that it will be as soon as possible
TM
TSHOLOFELO M's update09 Mar 2023, 09:58
Reviewer Update
I am still waiting for feedback as advised that it will be as soon as possible