Pathetic service

I an in disbelieve with the service that we getting from multichoice. I had an issue where the add disney+ was canceled without my knowledge then showmax Aldi canceled without my consent. Then I got a call where I was offered a discount on my subscription since I am paying via debit order. Now my connection has been disconnected as they did not do the debit order and I am Been charged a connection fee for something that is not my fault