AJ
Ashmilla J
1 reviews | Active since Oct 2019
11 Jul 2020, 11:27
PATHETIC SERVICE
On the 25th I called dstv to upgrade to family package. The guy confirmed I have to pay R229. I still asked if the amount can be deducted with my current installment with goes off on the 28th and he said yes.
On the 28th my installment went out of my account for the access package. Today when I switched on my TV they cancelled my subscription. I have been calling from 8.00 am this morning until 11.0p speaking to different agents and still no help.
Even the supervisors not available. Always in a meeting or not in the office.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Jul 2020, 11:31Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Jul 2020, 11:31
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AJ
Ashmilla J's updateReviewer Update
11 Jul 2020, 11:46I have left a message for a supervisor to call me. I still expect a call
AJ
Ashmilla J's update11 Jul 2020, 11:46
Reviewer Update
I have left a message for a supervisor to call me. I still expect a call