pathetic service ever

I just want to extend to multichoice that I have finally cancelled my secondary decoder and extra view service .only outstanding to cancel insurance and eventually cancel the whole package and be a Netflix or showmax customer . I have fully extended my patience and held on to lies and empty promises from agents , team leaders and even management.from 20th June 2023 I have raised one query with them , called daily , paid for a service I was never getting and nothing was ever done to assist me , was promised a thousand callbacks but nothing materialized , asked to take screenshots of my issue emailed to this day they are working on it I believe . with all due respect I want to be compensated with my exra view and insurance services I have been paying for