PATHETIC SERVICE EVER

Im so disappointed in DSTV operating like a ****a shop. I amended my monthly due date to the last day of the month due to their system errors, resulting in the fees not reflectig on time,the same consultant who amended the date could not even inform me that I will be liable for extra R13 to cover the extended view since the due date has been amended. All DSTV does is just to disconnect services and charge reconnection fee without verifying if the funds have been received or not. For the past 3 months I have been subject to this inconvenience, as everytime I contact the call centre consultants I get informed they will look into the matter and reconnect my services, would it be my fault that DSTV is currently upgrading the systems and such fees dont reflect timeously. DSTV is good by SMS's providing customers with incorrect and information. I received an sms on 23.09.2015 stating that I should pay a total of R413.00 before or on the due date. I paid paid R400 on 23.09.2015 via internet banking and paid the R13 at Pick and pay on 30.09.2015. Suprisingly, my DSTV was disconnected on 06.10.2015 .When I called to enquire I was advised that I owe an amount of R213.00? Pathetic service!