TT
Thembeka T

1 reviews | Active since Aug 2012

02 Apr 2020, 11:39

Pathetic Service

I received pathetic service from Dstv. For the past 2 days I have been calling them for assistance but still nothing is right. Today again I called and was not assisted. I just paid my subscription on the 30th March but since then I haven't been able to watch anything. I have been very patient with them and I have lost it. I asked to be refunded my R500 subscription fees because I can't pay for no service at all they just try and help me but still no change. This is a broad ****************. I demand my subscription and service terminated so I can go to other service provider who will value customer services. I waisted over R300 calling them and they even promised to get technical support to call me back but no call. Pathetic service that's all.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Apr 2020, 13:51
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

TT
Thembeka T's update02 Apr 2020, 16:40
Reviewer Update
Please do not lie to me. I had to call out an installer to install the explorer since I couldn't be assisted on the previous decoder. We received very bad attitude we got from Adran one of the call centre agents with Reference number INC8668. Even now we are not assisted