Pathetic Service

Pathetic service. No use having a a call center open till 11pm only to have the agents put you on hold for 25 min and for the agents to end the call.

We have been struggling to sort out a signal issue on one of our decoders with no help whatsover. Randburg is the only branch which exchanges decoders, and Randburg is 45km away. Such an inconvenience. I'll be happy to change my review should I get the necessary service and assistance to sort this dreadful issue out. Right now though, we're paying thousands to watch an error pop up on the TV every 20 sec.