Pathetic Service
This whole month they have been giving me a runaround for disconnecting my just because I paid early. This happens every month until I call them to fix it, but this time around even their call centre agents hang up on me while I speak to them. I am still disconnected but I've paid for the service. Nobody there wants to help.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Nov 2024, 16:31Hi Katleho,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Nov 2024, 16:31
Official
Hi Katleho,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
06 Nov 2024, 16:45I am still waiting for the assistance from my previous review which was made in February, after receiving the same reply from you
's update06 Nov 2024, 16:45
Reviewer Update
I am still waiting for the assistance from my previous review which was made in February, after receiving the same reply from you