SD
Susan D

1 reviews | Active since Nov 2016

21 Nov 2022, 16:41

Pathetic service

Very quick to take your money, but when it comes to service they are absolutely PATHETIC. I logged a query with Portia at the insurance department (11 Nov) , very helpful at the time, now I am waiting almost 2 weeks for her feedback and to call me as she promised. Phoned again on 14 November, I was promised she would call me back, today 21 November, no feedback from her. I totally withdraw the goid rating I gave her on 11 November. PATHETIC PATHETIC PATHETIC.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Nov 2022, 17:07
Official
Hi Susan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team