1 reviews | Active since Jul 2009
Pathetic service. DSTV stole R2000+ from me!
<p>DSTV insists that I am in arrears. Even after I emailed all my proof of payments. They said a techician as well as a consultant will phone me to sort out the problem. That was 3 days ago. Still no one phoned me. I have spiken to Thando, as well as Rose and both confirmed that my acount is up to date. But still they suspend my service. Where can I find legal help as I have all my proof of payments.</p>
Dear Hein
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Hein
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Good day.
I strongrly feel disgruntled, and expect my services to be reconnected today still please.
1. App**** for the price lock on 24 February. Payment for march plus 5 day prorata were R1052. MC deducted from my acc R1729.68
They have made a mistake and refunded me R677.68 ( Account up to date )
2. April MC deducted R1909. This payment was reversed because of wrong amount. And eft was done R949 ( payment up to date ) proof emailed to Iviwe
3. Debit order was stopped. And eft payment made of R950. I phoned in and spike to Thando. Proof of payment emailed ( Account up to date )
In March spoke to Rose... refunded me and accou t was up to date.
In may spoke to Thando. Account was still up to date. Every monthe accpunt was paid R949 or R950.
There is no way that the account can be in arrears. Please allocate my attached payments and reset my service please.
Regards.
Good day.
I strongrly feel disgruntled, and expect my services to be reconnected today still please.
1. App**** for the price lock on 24 February. Payment for march plus 5 day prorata were R1052. MC deducted from my acc R1729.68
They have made a mistake and refunded me R677.68 ( Account up to date )
2. April MC deducted R1909. This payment was reversed because of wrong amount. And eft was done R949 ( payment up to date ) proof emailed to Iviwe
3. Debit order was stopped. And eft payment made of R950. I phoned in and spike to Thando. Proof of payment emailed ( Account up to date )
In March spoke to Rose... refunded me and accou t was up to date.
In may spoke to Thando. Account was still up to date. Every monthe accpunt was paid R949 or R950.
There is no way that the account can be in arrears. Please allocate my attached payments and reset my service please.
Regards.