1 reviews | Active since Oct 2016

06 May 2020, 13:07

PAthetic Service - DSTV Management

Extra view Explora proplems. DSTV failing to adhere to previous requests logged on the previous complaint legged. Failure to have Manager contact me to resolve. The do not care about their customers. What have they done to assist with the prices they charge during lock down. Everyone on smaller packages received premium, what do we get nothing. To make this even worse I am paying for something that has not worked for 7 weeks now. This is how long it is taking doe Management to contact me - Pathetic

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 May 2020, 14:23
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
's update06 May 2020, 16:36
Reviewer Update
Please take note that they did not contact me. Further take note that the walk-in center near to me is in Randburg. Is this allowed during lock down? Get your manager to phone. Thi sis not a very difficult question. I have asked this for days now. Why can you people not talk to your clients?