SA
Samantha A

1 reviews | Active since Jun 2019

20 Apr 2020, 08:58

PATHETIC SERVICE DELIVERY

ZERO RATING!!!!!! DSTV accounts department has always been a disappointment. endless issues with allocating my payments, YEAR IN YEAR OUT. The females agents lack empathy and understanding. I have spent so much on DSTV...... WITH MY MONTHLY INSTALLMENT, WIITH ALL THE AIRTIME SPENT PHONING EVERY DAMN WEEK BECAUSE MY ACCOUNT KEEPS GETTING DISCONNECTED. SAME PROBLEM EVERY WEE****!! such a big business with such poor service delivery. PATHETIC IS AN UNDERSTATEMENT, HONESTLY....... EXTREMELY DISAPPOINTING SERVICE. MONEY IS SCARCE DURING THE LOCKDOWN BUT MULTICHOICE IS NOT BOTHERED BY THEIR CUSTOMERS AT ALL :(:(

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2020, 09:45
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
DStv: Hello Peter Team