RS
Richka S
1 reviews | Active since Sept 2012
07 Jul 2020, 10:56
PATHETIC SERVICE
Took out a special offer end if June which is supposed to give me 1 month free subscription, to my suprise dstv disconnected my services and charged me, when i queried this on sunday i was advised it will be escalated to higher management and i will get feedback within 48hours.. 48hours has passed and no feedbac**** The callcentre staff cannot even give me a breakdown of the charges as they do not know!!!! Seriously how the **** can you work in a billing department but cannot explain a bill? The most pathetic service from multichoice
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DStv (MultiChoice)'s replyOfficial
07 Jul 2020, 11:04Hi Richka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jul 2020, 11:04
Official
Hi Richka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team