Pathetic service!

I got an sms to say I signed up for Disney+. I immediately called them they advised I need to call Multichoice. I asked them who activated it, they couldn't tell me. I told them I did not give consent and they need to cancel it and send me a notification like they just did to say I signed up. They lady said they couldn't. I said fine as long as it was canceled. I will have to make sure on my next invoice it actually was. This IA breach of POPI!!!!