Pathetic service

What an absolute ****show! My fiance has had an DSTV acccount for many years and one would think that a simple change of account holder could be effected without service disruption. Notwithstanding e-mailing all the relevant documents to DSTV on 27 May 2020, I have been contact with DSTV customer services since 9:39 this morning in order to resolve this, so far without success. Not to mention the constant repeats of certain shows and that certain shows are not available on Catchup. Not surprising that many people are opting for Netflix!