RB
Rina B

1 reviews | Active since Aug 2012

08 Dec 2020, 19:33

Pathetic service

ID Number: *** Name: JH Burger

I got an error code on my TV E48-32. I've switched of the decoder for 10 seconds and switch on again, still the same. I phoned your offices and according to the person I must again switch of and I must take out all the connections from the decoder. That is bull ****!!!! There is nothing wrong with the installation, it rained here today and now that.

Last night the same occured. I was not able to see a single thing from 17H27 until I went to bed. This morning, everything back to normal. This happen now every time it rain. I must pay nearly R1000 a month but I'm unable to watch my programs.

Get your act together.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2020, 21:00
Official
Hi Rina, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team