Pathetic *********** service.

We have had endless problems with DSTV and our bill with them. They didn't remove disconnected decoders and are now trying to bill is for.this for the past 2 weeks. We have made multiple calls and everytime they disconnect again and we have to call and explain a few times. This is unacceptable service and everytime we have to deal with *********** people that doesn't know what's going on. 3 managers has helped as well and still no success