Pathetic Service

I called to remove an Error E16-4 and the below agents were not professional:

Zizo Sithoza- Hanged the call on me when the decoder was still scanning

Ayabonga Kwebo- Advised that she and her team leader Anelia will call us back, agent advised me to hang up and she will call me back and I informed the agent to hang up but she advised that she is not able to hang up as the customer is the only one able to hang up. Agent insisted I hang up and I advised that I do not want it to seem like I hanged up but agent still insisted that I hang up. I hanged up and she did not call me back on my number ***

Lwazi Thatho- I asked the agent to hand me over to his team leader and agent kept me on hold multiple times until my airtime finished. I wasted over R60 airtime for these calls which is unfair to me as a premium paying customer.

Mulichoice DSTV your service is pathetic