Pathetic service

I'm since the 28th of October 2022, for them to come and collect the router. Return due to Agent not sending an email with package that was discussed.

I called on several occasions, not even metion all the emails to collect the Router, whichout any joy..

04/01/2023 - DSTV was disconnected. Reason: I must pay R376,07 - this is money for the Router, that wasn't collected. Still sealled as what I got it.

Just a few names to mention: Ziso - she refer me to our local DSTV branch, which couldn't assist me. Escallated to Legal and Collections - No return calls. 06/01/2023 - Sanelesiwe 10/01/2023 - Naledi - message send to Legal and the Collections teams. Still waiting for the calls. Will be re-connect between 24 - 48 hours - still off 13/01/2023 - 15h10 - Thabang - escallated. - between 24 - 48 hours 13/01/2023 - 15h50 - Sabllo - . escallated. - between 24 - 48 hours 16/01/2023 - Aluupha - System dowen - Maintance. I must call on 19h00. DSTV of now for 72 hours

So I'm stitting without DSTV 05/01/2023 until now today. At the end of the month they expect me to pay the whole amount for my DSTV.

My personal reason: IS THAT NO AGENT, KNOW, WHAT THEY ARE DOING. Coleen Meyer Cell number : ***