NN
Nokuthula N

1 reviews | Active since Dec 2019

22 Nov 2020, 11:27

Pathetic service

Was watching a movie than the DSTV went off apparently it wasn't paid yet payment was made on the 7th and receipt sent to their whatsapp number and copy of the ID now why is it off again I must phone them with my airtime and wait for them to answer. Service is pathetic seriously

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2020, 11:33
Official
Hi Nokuthla, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NN
Nokuthula N's update22 Nov 2020, 14:53
Reviewer Update
I'm still waiting for response proper response where my services would be connected. How can you get disconnected twice in one month when you have already made payment. I have emailed the receipt at *** and whatsapp number. Till now I'm still without TV that includes my sabc channels
NN
Nokuthula N's update22 Nov 2020, 16:22
Reviewer Update
Greetings all
Would like to send sincerely apologies to DSTV I went to the tuck shop where the payment was made the lady didn't capture it properly she didn't know how to use the system however the owner has rectify the problem hopefully it will show on your system now. Apologies once again