Pathetic Service

On August 29/30 2019—I called to have my services connected—I requested amount to be paid I was advise to pay R447 some change—I paid R450 on the 30 August. I had my next payment will be by the 26.09.2019—R400 was paid 26.09.2019

I have interrupted services since I paid my R450 on 30.08.2019—each time I call in I speak to different agents I have paid my amounts for full month viewing to date my services are being disconnected!!!!!!!!!!!!

Why is this happening continuously every week---I was told what to pay from when I reconnected till to date I kept to my word still DTSV is stopping my viewing an telling me to pay for reconnections an disconnections in error—unable to go back to 6 months earlier-unable to explain balance

service is appalling--you speak to agents that don't what the hell is going on--you request for team leaders that never come to phone an agent unable to resolve leave you on hold for more than 30mins to date I still have no help after calls logged an waited to be assisted-email sent to DSTV and no connected services yet I paid for full month viewing