NP
Nelly P
1 reviews | Active since Mar 2015
10 Oct 2024, 10:08
Pathetic Service
This is the second time im writing. Im extremely disappointed and angry at the service I've been getting from Multichoice. They sent me a message to pay and gave me a link that doesn't work properly. I went on the app to try and pay and it didn't work. I paid on my bank app. They still said I hadn't paid. I sent them proof of payment of which they confirmed they received. Everyday they keep cutting off the connection reasoning being they haven't allocated the payment. Its really frustrating especially knowing that I paid on to one of their accounts and sent the POP. They disconnected the services every day and I keep having to call to ask them to reconnect again. Its time consuming and a inconvenience. DSTV Multichoice can you please sort this. Everyday I get the below message
DStv: Your subscription, and any services paid via your account, have been disconnected! Pay here to reconnect payat.io/dstv/*** (ref ***)
Helpful (0)
Replies (10)0
Replies (10)
DStv (MultiChoice)'s replyOfficial
10 Oct 2024, 10:18Hi Nelly,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Oct 2024, 10:18
Official
Hi Nelly,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
NP
Nelly P's updateReviewer Update
13 Oct 2024, 08:54Can someone please help me, my DSTV gets disconnected every day. I phone every single day to explain and ask them to reconnect again
This is the worst thing that has happened to me and I paid on time. The annoying thing is that No1 is saying I paid into the wrong account, the proof of payment is **** or anything of that sort. At this point im thinking of leaving this ****y DSTV looking at businesses that offer something similar.
This is the worst thing that has happened to me and I paid on time. The annoying thing is that No1 is saying I paid into the wrong account, the proof of payment is **** or anything of that sort. At this point im thinking of leaving this ****y DSTV looking at businesses that offer something similar.
NP
Nelly P's update13 Oct 2024, 08:54
Reviewer Update
Can someone please help me, my DSTV gets disconnected every day. I phone every single day to explain and ask them to reconnect again
This is the worst thing that has happened to me and I paid on time. The annoying thing is that No1 is saying I paid into the wrong account, the proof of payment is **** or anything of that sort. At this point im thinking of leaving this ****y DSTV looking at businesses that offer something similar.
This is the worst thing that has happened to me and I paid on time. The annoying thing is that No1 is saying I paid into the wrong account, the proof of payment is **** or anything of that sort. At this point im thinking of leaving this ****y DSTV looking at businesses that offer something similar.
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:19Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:19
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:19Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:19
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:19Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:19
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:19Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:19
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:20
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:20
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:20Public
NP
Nelly P's update13 Oct 2024, 09:20
Reviewer Update
Public
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:20Public
NP
Nelly P's update13 Oct 2024, 09:20
Reviewer Update
Public