AG
Alan G

1 reviews | Active since Apr 2017

07 Nov 2024, 19:53

Pathetic service

Today 2 times error 16 due to non payment. Enquiries several times today revealed next payment 2 December. This is pathetic service

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2024, 19:59
Official
Hi Alan, 
 Thank you for reaching out to us. 

We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team 
AG
Alan G's update08 Nov 2024, 08:19
Reviewer Update
Good morning
From 19.59 last night YOU HAVE JOT CLEARED THE ERROR 16 ON SMARTCARD 1 ***0.
I BELIEVE YOU ARE FAST ASLEEP AND I AM CONSIDERING CANCELING DUE TO YOUR PATHETIC SERVICE
AG
Alan G's update08 Nov 2024, 08:46
Reviewer Update
Dstv 15 minute to clear an error 16 has taken 14 hours and still NOT CLEARED.......PATHETIC. . I am writing to carte-blanche-MyStory about this terrible service
AG
Alan G's update08 Nov 2024, 09:04
Reviewer Update
STILL NOT A PEEP FROM DSTV.
AG
Alan G's update08 Nov 2024, 10:04
Reviewer Update
An hour later and not a PEEP from dstv