CR
Candice R

1 reviews | Active since May 2012

08 Sept 2015, 17:35

Pathetic service and *******.

Still waiting for someone to contact us regarding the upgrade we did and them debiting our account . Seems like no one is willing to correct the problem.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2015, 15:11
Official
Hello purplecandy,

We are sorry for the delayed response. Please do send us the proof of payment as per our telephonic conversation and we will assist.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Kagiso