Pathetic service and lies

Been trying for months to get my subscription cancelled but then it doesn't get done. Contacted DSTV again as it was supposed to have been cancelled 28/2/2023 and it wasn't. The amount I had in credit they took as a payment and refuse to cancel it now as requested. They are unhelpful and unfriendly and insisted that due to their stupidity and incompetence, I must wait until 25/03/2023. This is pathetic service and dealing with DSTV is the worst experience ever. I will be reporting it further.