Pathetic Service and ***** DSTV

This is the worst and most pathetic service i have encountered.with *********** call center staff. The 27th i cancelled my subscription after almost 3 years service with DSTV. First off i was asked if i did not want a reduced rate of more than a R100. Why was i paying R919 all the time when you could have been charging me the reduced amount? i was told my debit order will be cancelled.On the 28th the money went off my account.I again called and spoke to a guy called Karabo.he then proceeded to tell me that it would take 24hrs for the money to be back in my account,but the fact that it was a friday it should be back in Monday 31st August 2020.nothing again reflecting in my Account.i again called and was told by another call center agent that it should take 3days.3 days came and left.Friday the 4th September 2020 i called again.then was given a different story of the 2 people that needs to sign ECT... Today is the 13th September 2020 still no money in my account.I have lost my patience with DSTV.i called again this morning,only to be told that your finance department has stopped the payment because of incorrect banking details...are you people seriously that pathetic.how after 3 years of debiting R919.00 from my account is my details incorrect.the account is in my name.nothing has changed.you could debit my account for almost 3years but now all of a sudden my details are incorrect.i want my money in my account by no later than tomorrow.

on top off all of this.you were like flash to switch off my dstv...but take almost 3weeks to pay back my money!!