1 reviews | Active since Apr 2016
Pathetic Service and *********** agents and supervisors
<p>I cannot believe, it has been a whole month and multichoice has still not activated my account. Upon numerous calls and emails, even speaking to supervisors, nothing has been done on the account. Instead of them crediting our account with payment, they debited, which has obviously increased the amount, to date, they are telling me that the account is outstanding with +R3000.00, has multichoice ever let anyone account run to this amount? We pay cash monthly not even via debit order, how is this possible? how does no one working at multichoice have the s**** to fix or correct this account? they are not willing to reactivate this account due to the amount that is outstanding, they created this huge amount and cannot fix it. consultants like Thandi Ngcobo, Evelyn, Phakmilumuziwomusa Zuma,Busiswe Pinasa, Sakhumuzi Botha, Abraham, Naomi Nhleko, Thando Ngcobo the list goes on each wasting over 30 minutes on my cell phone every 3 - 4 days, just for services to be disconnected. They are all RUDE and think they are doing me a favour, by not CHARGING me a RECONNECTION FEE EVERY 3 DAYS forgetting that DSTV is not free and charged on a daily tarriff. I really hope something can be done as this is going on since the 24th March today is the 17 May and we have not been able to watch tv not 1 day since mid April. This is frustrating annoiying and time consuming, I am sick of calling Multichoice, despite all infomation that is on their screen they still expect me to repeat it even calling 4-5 times in 1 day. Their service is PATHETIC. either reimburse money paid or reconnect these services.</p>
Dear Lauren,
We could not access your DStv account to provide assistance.
Kindly provide us with these details for further assistance:
· Your MultiChoice customer number or identity number.
· Decoder number and Smartcard number.
Thank you for taking your time to contact us.
Kind regards
Dinah
Dear Lauren,
We could not access your DStv account to provide assistance.
Kindly provide us with these details for further assistance:
· Your MultiChoice customer number or identity number.
· Decoder number and Smartcard number.
Thank you for taking your time to contact us.
Kind regards
Dinah
