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Charlotte C
1 reviews | Active since Aug 2015
16 Feb 2016, 07:42
Pathetic service and faulty decoders
Multichoice Randburg gave me a faulty Explora Decoder on January, 25th. At first they didn't know what the problem was and then they started blaming the installation guys. After a huge argument I took my decoder to the Springs branch on 8th of February where they established that the hard drive is faulty. I'm still waiting for Multichoice to issue my new Explora decoder because apparently they are offline!!!!????<br> How do you get reaction out of these guys?????
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Feb 2016, 08:44Hello Charcla,
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you have been assisted and the query is resolved.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you have been assisted and the query is resolved.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply21 Feb 2016, 08:44
Official
Hello Charcla,
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you have been assisted and the query is resolved.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you have been assisted and the query is resolved.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah