1 reviews | Active since May 2016

23 May 2016, 11:50

Pathetic service and false advertising

<p>My husband and I deceided to take put the DSTV explore price lock. Part of your deal you get free installation. </p> <p>I have been struggling for the past 2 weeks to find an installar to come and do the installation. Every installar that I have contacted has refused to come and assist is as they have not recieved payement from DSTV. To put the cherry on the cake DSTV is deducting the fees off our account.</p> <p> </p> <p>THIS IS PATHETIC</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 May 2016, 09:45
Official

Dear Sharlene Brits

We are unable to access your DStv account. Kindly provide us with one of the following details :

• MultiChoice Customer Number

• ID Number

• Decoder Serial Number

• SmartCard Serial Number

so we can assist further.

Regards

Elna