Pathetic service and costs at DSTV

Two days ago, DSTV cut of my service temporary and on the same morning they sent me an sms stating that I have not paid hence they have cancelled. This is despite the fact that I am a debit order client. The debit order only goes out on the 3rd of every month. So they dont wait for the debit but rather impatiently cut of your service. Yet I have honoured every debit order. I sent an email to *** and queried this. That evening the services were restored. However no apology for their mistake. However to top it all, they debited my account with a hefty increase, yet I have a two year fixed price contract with them. This is unfortunately the last straw. As I will cancel my dstv and move to Netflix (which I am already subscribed to). Hence you have now lost me and many 1000s more to your competitors because you lack the customer services, professionalism and are too expensive. Communication with you is non existant. Good bye Dstv , no more.