Pathetic service, absolute ******* service

I have had pathetic service from DSTV. I sent a query on the "bot" send e-mails, called and the service i have received from a Thobile and Jackson have been. I re-connected my dstv in March so that my daughters could watch for what it's worth. Bascically for lockdown only.When i reconnected I specifically told Thobile that it is for one month only. I use Netflix and didn't want to commit myself indefinately to a subscription with repeat after repeat. Well the month went by and the DSTV got switched off about a week after it was supposed to. What a story I got given by the incompetant ones who I spoke to each time i called. I spoke to a Nokanya, Busiswe, Nokhulele,Michelle, Thobile and Jackson. Not one bothered to call me as they said they would. I was even put through to other operators without warning and then had to explain myself ALL over again. The last one was a lady at customer retention or something to that effect. Even she didnt call back as promise. So this is why I am so furious at the lack of service. Imagine who else is receiving this ******* service. Anyway I got so irritated that i paid for the week overlap from DSTV, which I should never have done becasue when i paid i didn't change the amount to only that weeks amount and in error paid another month. I am now totally finished with DSTV, and i know I am not the only one. Multichoice is going to lose another 100 000 customers, I can see it happening. Pathetic service will not be tolerated and they'll lose customers.