Pathetic service

Phone several times and was assisted by several consultants. Phoned yesterday and the DTSV senior consultant Derrick assured ,me they will adjust the account as payment has been made but the re connection fee shows outstanding. I have so many rude consultants,Today i spoke to Thembisa and she dropped the line on ,me after i was waiting on a supervisor to discuss the account with them. No wonder so many people prefer not to have dstv