Pathetic Service

I am disillusioned by the multiple failed promises of DStv customer service personnel who have on countless occasions failed to deliver on their promise to arrange an installation to activate the new decoder they called to offer me.

I must have spoken to 5 different consultants over the last 3 weeks, the last of whom was a Philisiwe Kunene, who couldn't be bothered with honouring their commitment to call back with feedback or return our phone calls when they cut us off.

Besides the fact that no installer has been arranged to come to my house, my premium has been adjusted to include the new service and the old services which have not been activated.

I can't keep calling back and regurgitating the same story to different consultants every other day.

Can someone who cares please help. DSTV and cheap and the least they can do is provide value for money.

E