Pathetic service!!!

Once again i have to waste my time writing a review. I have noticed that my balance on my account is incorrect like a few months ago when dstv had a 'system issue' that didnt apply my price lock discount and they switch off my service yet they were wrong. Im back to dealing with pathetic call centre agents promising to escalate yet nothing is happening. My discount has not been added to my account once again. I have to waste my time following up yet i took the time to do dstvs job to check if my discount was added. I cannot wait for this 24months to be over.