TM
Thabo M

1 reviews | Active since Dec 2013

05 Aug 2023, 17:57

Pathetic service

Since the launch of the new DSTV Stream,I cannot watch DSTV on my TV Sinotec .I was told by a consultant by the name of Khanyisile Mkhize that my TV is supported by the new app and I need to buy a stream box. This is pathetic service and I’m going to cancel my subscription

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Aug 2023, 18:55
Official
Hi Thabo Mohlamonyane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TM
Thabo M's update05 Aug 2023, 20:13
Reviewer Update
How am I supposed to watch tv whilst you are investigating? Why should I continue paying subscription that I’m not receiving…?
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Aug 2023, 20:59
Official
Thanks for your response. 

Please note we are still working on resolving your query, feedback will be provided shortly. 

Kind regards, 
DStv: Hello Peter Team
TM
Thabo M's update07 Aug 2023, 19:06
Reviewer Update
Sinotec
image.png 2.48 MB
TM
Thabo M's update07 Aug 2023, 19:10
Reviewer Update
Sinotec LED TV: model STL58G2AUM